We all have a phone – or two!
The first wave of feverish expansion into the emerging telecoms markets is already complete. The emerging markets represent a fantastic growth opportunity with huge customer base (nearly 2/3rds of the world’s telecom lines), and for the international telecoms players with the foresight to enter these markets in time to pick up the bargains, Eastern Europe, the Middle East, Asia Pacific and Africa are already becoming their main revenue drivers.
But are growth rates in emerging markets already slowing as supply begins to catch up with demand? What exciting new opportunities exist for growth strategies in 2009? Will the increasing competition for acquisitions and new licenses prohibit all but the biggest players from succeeding in new markets? As the growth of internet and non-voice services in many countries averages well over 200% annually, what can the emerging markets teach the established telecoms players about innovation?
Meanwhile, at home, European operators must choose between competitiveness and investment or monopolisation and stagnation. To ensure the former, the EU Commission is poised to assume greater control from the national regulators and may force operators to separate their network from their service businesses. How will Europe’s telecoms giants cope with competition they face from the Asian hardware innovation abroad, regulatory challenges at home, and the competition from mobile’s latest multimedia services?
Yes, anywhere in the World, Telecoms is a very dynamic market right now. Yet the truth is many companies face enormous challenges when responding to environments in a state of flux – lacking either the skills needed for a particular project, or just insufficient management expertise on board.
Brooklands Executives has a wealth of professional Interim Executives, many with international telecoms sector experience – equipped and experienced in addressing these sector challenges. Available at short notice, they can be on-site and on the case, anywhere in the World, in a matter of days.
And if you are not in Telecoms, you no doubt have some challenges of your own to consider – call us for a discussion about how we can help, without obligation.
‘Half finished buildings stand everywhere, like useless monuments to dead ambitions.’
Such was Barrie Wigmore’s haunting observation in his study ‘The Crash and Its Aftermath’ reflecting on 1932. Commentators today are hopeful that such apocalyptic scenarios will be avoided this time round. The economic foundation is stronger and understanding of economic management much more sophisticated.
Nevertheless we may be in an environment where the ‘survival of the fittest’ may prove to be true, which means there is no time to lose in ensuring your organisation IS one of the ‘fittest’.
This is where Brooklands Executives is equipped to help. Our portfolio of professional Interim Executives is a talent resource, on-tap, ready to lead projects, manage restructuring or drive efficiency in the business.
They bring years of turnaround expertise to bear in short order. Hitting the ground running, they manage their own learning curve and add value from day one. Almost invariably, they are a self-liquidating investment, where the fiscal benefit of their contribution far outweighs the cost of them being on board.
If you truly believe there is no part of your business that could be improved, then don’t call us.
If you would prefer to leave no stone unturned in finding every efficiency and cost saving you can, then calling us might be the best call you made all week.
One client who did just that, saved £10,000,000 p.a. procurement spend, within just 4 months of our Interim Executives starting their assignment. Find out how you can benefit too.
David Jensen
Chief Executive
‘Capitalism without bankruptcy, is like Christianity without Hell’
The worst possibilities of this old adage may have been avoided – for the time being at least. But the predatory model of American capitalism has been exposed as more ticking time bomb, than shining model. Whilst the ‘financial experts’ work out what went wrong and how to avoid it all happening again, those of us running real time businesses have got to respond rapidly to the environment that is changing under our feet.
Even between writing these words and them getting published to you, more closures, redundancies and cut backs will have been announced.
Cutting costs too often means cutting knowledge, intellectual capital and loyalty too. Now is the time to invest in reviewing and remodelling your business swiftly – and that’s where we come in.
Brooklands Executives have over 3,500 highly talented, professional, Interim Executives in our portfolio. This ‘talent on tap’ can be in your office just days after you have contacted us. They can bring years of experience to bear in helping you evaluate how best to make the changes and avoid indiscriminate ‘slash and burn’ crisis management. A cool, third party, pair of eyes often sees your world through a different prism.
Our clients range from retail to transport and manufacturing to Government departments. For an exploratory meeting to discover how we can help you focus on the very best changes to make when faced with numerous options, please contact us for a meeting, without fee or obligation.
CRM – more vital than ever
In the early 1990’s the Holy Grail of Customer Relationship Management was to create a ‘single view’ of the customer. By 1997 40% of call centres were able to capture all the information on a customer onto a desktop – now, incredibly, that has fallen to 10%.
One flaw of early development of CRM thinking in organisations – particularly financial services - has been to develop a ‘silo’ approach to data capture around specific products – so the banking bit of the organisation does not integrate its picture of the customer with the insurance bit, and so on. Banking in particular, now returning to its roots of retail banking where it made its money in the first place to finance the boom into investment activity, will take a fresh view of CRM and the enormous value it can bring. Moving their commercial focus towards the customer end of the supply chain and away from the NPD end of the spectrum, will ensure a boom in demand for CRM skills.
Brooklands Executives is one of the UK’s top Interim Executive providers and has a host of highly capable CRM talent on-tap, to assist our clients seizing this opportunity. By getting organised quickly, impact to the bottom line can be achieved even in this financial year. In other words, it is a self liquidating investment with both a short and long term payback.
Brooklands is noted for our speed of response and having 3 hand picked professional Interim Executives for you to interview, just 5 days after we have taken the assignment brief. This is important, because after all, there is no time to lose to improve profitability and secure your customer loyalty.
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